Raycon Earbuds Not Charging

Raycon Earbuds Not Charging? Here Are 8 Easy Solutions

Raycon earbuds are one of the most popular wireless earbuds on the market, thanks to their sleek design, amazing sound quality, and affordable price. However, like any other electronic device, they are not immune to some technical issues. One of the most common and frustrating problems that Raycon earbud users face is when their earbuds stop charging.

There are many possible reasons why your Raycon earbuds are not charging, such as low battery, dirt, misalignment, faulty cable, or software glitch. Fortunately, most of these issues can be easily fixed with some simple steps. In this article, we will guide you through 8 easy solutions to fix your Raycon earbuds not charging problem.

1. Check the Battery Level of the Earbuds and the Case

One of the first things you should do when your Raycon earbuds are not charging is to check the battery level of the earbuds and the case. The battery level of the earbuds and the case can be easily seen by the LED indicators on them. The LED indicators will show different colors depending on the battery level:

Green: More than 70% battery

Yellow: Between 30% and 70% battery

Red: Less than 30% battery

Blinking red: Less than 10% battery

If the LED indicators are off, it means that the earbuds or the case are completely drained of battery. In this case, you should charge the earbuds and the case fully before using them. To charge the earbuds and the case, you need to use the USB-C cable and the connector that came with them. You can plug the cable into any compatible power source, such as a wall outlet, a computer, or a power bank.

The expected battery life and charging time of the Raycon earbuds and the case are as follows:

Earbuds: Up to 6 hours of playtime on a single charge, and up to 36 hours of playtime with the case. It takes about an hour to fully charge the earbuds.

Case: Up to 30 hours of extra charge for the earbuds. It takes about 2 hours to fully charge the case.

2. Clean the Earbuds and the Case Pins

Another possible reason why your Raycon earbuds are not charging is that there is dirt or debris on the earbuds or the case pins. The earbuds and the case pins are the metal contacts that transfer power between the earbuds and the case. If there is any dirt or debris on them, it can block the power transfer and prevent the earbuds from charging.

Use a soft cloth to wipe the earbuds and the case pins gently. Do not apply too much pressure or rub too hard, as this may damage the earbuds or the case pins.

Let the earbuds and the case pins dry completely before placing the earbuds back in the case or charging them.

You should avoid using water or any other liquids to clean the earbuds and the case, as this may cause corrosion or short circuit. You should also avoid using any abrasive materials or sharp objects to clean the earbuds and the case, as this may scratch or dent them.

3. Place the Earbuds Correctly in the Case

Sometimes, your Raycon earbuds are not charging because they are not placed correctly in the case. The earbuds and the case pins need to be aligned precisely for effective charging. If the earbuds are not aligned with the corresponding pins in the case, they will not make proper contact and will not charge.

Open the lid of the case and take out the earbuds.

Look at the earbuds and the case pins and notice the shape and the color of them. The earbuds and the case pins have matching shapes and colors: left earbud is blue and triangular, right earbud is red and circular.

Place the earbuds in the case according to their shape and color. Make sure the earbuds fit snugly in the case and the pins touch the earbuds.

Close the lid of the case and check the LED indicators. If the earbuds are charging, the LED indicators will show a solid color. If the earbuds are not charging, the LED indicators will blink or be off.

You should always check the alignment of the earbuds and the case pins before closing the lid of the case. You should also avoid placing the earbuds in the case upside down, sideways, or backwards, as this may damage the earbuds or the case pins.

4. Close the Lid of the Case

Another simple but important step to fix your Raycon earbuds not charging issue is to close the lid of the case. The lid of the case acts as a switch that activates the charging process for the earbuds. If the lid of the case is not closed properly, the earbuds will not charge.

  • Place the earbuds correctly in the case and check the LED indicators.
  • Press the lid of the case firmly until you hear a click sound.
  • Check the LED indicators again. If the earbuds are charging, the LED indicators will show a solid color. If the earbuds are not charging, the LED indicators will blink or be off.

You should always close the lid of the case whenever you are not using the earbuds. You should also avoid opening and closing the lid of the case repeatedly, as this may wear out the hinge or the switch.

5. Check the Charging Cable and the Connector

Sometimes, the problem is not with the earbuds or the case, but with the charging cable or the connector. A damaged or incompatible charging cable or connector can prevent the earbuds and the case from charging properly. This can happen due to wear and tear, bending, twisting, or exposure to heat or moisture.

Inspect the charging cable and the connector for any cracks, cuts, frays, or burns. If you see any of these signs, you should replace the charging cable or the connector immediately.

Make sure the charging cable and the connector are compatible with the earbuds and the case. The earbuds and the case use a USB-C cable and a connector that have a specific shape and size. If you use a different cable or connector, it may not fit or work properly.

Try using the original cable and connector that came with the earbuds and the case. These are the best options to ensure optimal charging performance and safety.

You should always use a high-quality and compatible charging cable and connector to charge your earbuds and the case. You should also avoid using any adapters, splitters, or extensions that may interfere with the charging process.

6. Check the Power Source

Another factor that can affect the charging of your Raycon earbuds and the case is the power source. A low or unstable power source can cause the charging speed and efficiency of the earbuds and the case to decrease or fluctuate. This can happen due to power outages, voltage fluctuations, or faulty outlets.

Make sure the power source is reliable and compatible with the earbuds and the case. You can use any standard power source that can provide enough current and voltage for the earbuds and the case, such as a wall outlet, a computer, or a power bank.

Avoid using a power source that is too far away, too crowded, or too hot. This may cause the charging cable or the connector to stretch, bend, or overheat, which may damage them or affect the charging process.

Try using a different power source if the current one is not working properly. You can test the power source by plugging in another device and seeing if it charges normally.

You should always use a safe and suitable power source to charge your earbuds and the case. You should also avoid charging the earbuds and the case in extreme temperatures, humidity, or sunlight, as this may harm the battery or the components.

7. Reset the Earbuds and the Case

Sometimes, the issue is not with the hardware, but with the software of the earbuds and the case. A software glitch or bug can cause the earbuds and the case to malfunction and stop charging. This can happen due to firmware updates, Bluetooth interference, or other unknown reasons.

You need to reset the earbuds and the case to their factory settings. This will erase any data or settings that may be causing the problem and restore the earbuds and the case to their original state. Here are the steps to reset the earbuds and the case:

Take out the earbuds from the case and turn them off by pressing and holding the multifunction button on each earbud for 5 seconds.

Open the lid of the case and locate the reset button on the back of the case. It is a small hole with a circular icon next to it.

Use a paper clip or a similar object to press and hold the reset button for 10 seconds. The LED indicators on the case will flash red and green to indicate that the reset is complete.

Place the earbuds back in the case and close the lid. The earbuds and the case will automatically turn on and pair with each other.

Pair the earbuds with your device again by following the instructions in the user manual or the Raycon app.

You should reset the earbuds and the case only as a last resort, as this will delete any custom settings or preferences that you may have. You should also backup any data or files that you may have stored on the earbuds or the case before resetting them.

8. Update the Firmware of the Earbuds and the Case

Another possible solution to fix your Raycon earbuds not charging issue is to update the firmware of the earbuds and the case. The firmware is the software that controls the functions and features of the earbuds and the case. Sometimes, the firmware may be outdated or corrupted, which can affect the performance and functionality of the earbuds and the case.

Download and install the Raycon app on your device. The Raycon app is available for both iOS and Android devices. You can find the app on the App Store or the Google Play Store.

Open the Raycon app and create an account or log in with your existing account. You will need an account to access the firmware updates and other features of the app.

Connect the earbuds and the case to your device via Bluetooth. Make sure the earbuds and the case have enough battery and are placed correctly in the case.

Tap on the Settings icon on the app and select Firmware Update. The app will check for any available firmware updates for the earbuds and the case.

If there is a firmware update available, tap on Update Now and follow the instructions on the app. The app will download and install the firmware update on the earbuds and the case. Do not disconnect the earbuds and the case from your device or turn them off during the update process, as this may cause errors or damage.

Once the firmware update is complete, the app will notify you and the earbuds and the case will restart automatically. You can check the firmware version on the app and see if the earbuds and the case are charging normally.

You should check for firmware updates regularly and follow the instructions carefully to update the firmware of the earbuds and the case. This will help you to enjoy the best performance and functionality of the earbuds and the case.

FAQs Answers to Your Most Important Questions

There are frequently asked questions from both new and existing users on Raycon earbuds not charging. Following are the frequently asked questions about Raycon earbuds not charging and its functionality:

How do I know if my Raycon earbuds are charging?

You can tell if your Raycon earbuds are charging by looking at the LED indicators on the earbuds and the case. The earbuds will flash red when they are charging and turn off when they are fully charged. The case will show four white lights when it is fully charged and one white light when it is low on battery.

How long does it take to charge Raycon earbuds?

According to the Raycon website, it takes about an hour to fully charge the earbuds and the case. However, this may vary depending on the power source and the condition of the battery.

How do I update the firmware of my Raycon earbuds?

You need to download the Raycon app on your smartphone and connect your earbuds to it. Then, follow the instructions on the app to check for updates and install them. You can also visit the Raycon website for more information.

How do I reset my Raycon earbuds and the case?

  • Turn off the earbuds by holding down both buds for 4 seconds simultaneously.
  • Delete the Raycon earbuds from your device’s Bluetooth settings.
  • Hold both buds at the same time for 30 seconds.
  • Place them into the charging case and close it.
  • Take the earbuds out of the case and turn them on.
  • Pair them with your device again.

How do I replace the battery of my Raycon case?

  • Open the case and remove the earbuds.
  • Use a small screwdriver to unscrew the four screws on the bottom of the case.
  • Carefully lift the bottom cover and disconnect the battery connector.
  • Remove the old battery and insert a new one of the same type and capacity.
  • Reconnect the battery connector and put the bottom cover back.
  • Screw the four screws back and close the case.

Conclusion

In conclusion, if your Raycon earbuds are not charging, there are several easy solutions you can try before contacting customer support. First, you should check the battery level of both the earbuds and the case, and make sure they have enough power.

Second, you should clean the earbuds and the case pins with a soft cloth or a cotton swab, and remove any dirt or debris that might interfere with the charging process.

Third, you should place the earbuds correctly in the case, and close the lid firmly. Fourth, you should check the charging cable and the connector, and make sure they are not damaged or loose. Fifth, you should check the power source, and make sure it is working properly.

Sixth, you should reset the earbuds and the case by following the instructions in the user manual. Seventh, you should update the firmware of the earbuds and the case by using the Raycon app on your smartphone. By following these steps, you can troubleshoot your Raycon earbuds and enjoy your wireless listening experience.

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